IT administrator and outsourcing

An IT administrator is the main person responsible for setting up, controlling, maintaining and securing IT systems which are central to their work. If everything works perfectly, then they usually don’t have too much to do. If there are any technical problems, suddenly all eyes are on them.

Companies that use IT administration which is understaffed or does not sufficiently qualified employees will often experience a rude awakening. The dangers due to a rapid increase in cybercrime are often underestimated, as seen by the recent Panama Papers case.

According to Wordfence, a providers of security plugins for the content management system (CMS) WordPress, the legal office Mossack Fonseca was using a poorly protected site. It was then easy game for the attacker because the vulnerability had already been known about for a long time and was well documented.

It is not known if the legal firm was using a sufficiently qualified IT administrator for system management. Many companies hand over the control of sensitive IT systems to employees who are inadequately trained until something happens. What happened at Mossack Fonseca was not an isolated incident.

What does an IT administrator do nowadays?

The times when a single IT administrator with all-round skills could easily be used for the complete infrastructure, so for all hardware and software, are long gone. The profession has changed considerably over the years and has experienced significant specialisation and differentiation in expert fields, just like other jobs.

Pure hardware-related work is usually outsourced to local service companies which ensure uninterrupted and error-free operation and replace any defective hardware.

There are also other highly specialised IT administrators for individual software solutions in the office, data centre or in the cloud. They are also in charge of installation, maintenance and problem solving.

Well-established companies will use a qualified IT administrator for every software product used. If the IT administrator is experienced in several key technologies at a high level, then they can manage multiple areas at the same time. If this is not the case, then this responsibility should be given over to an additional expert.

The individual areas that require a qualified IT administrator are constantly increasing according to the complexity of the IT infrastructure. In addition to professional CMS and website management, areas such as Windows company software and general Microsoft software management (Office, Windows Deployment, Exchange Server) belong to the more traditional fields of work.

The increasing shift of activities to the cloud requires a very specific profile, and an established IT administrator is often not qualified enough. Cloud services such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS) or Software as a Service (SaaS) are rapidly taking hold in companies due to costs. If a new cloud technology is developed for a company, this does not mean that it will come with the necessary professionalism and the suitable employees.

IT administrators from India: affordable experts for every technology

If you need a highly educated IT administrator for a specific technology, but shy away from the costs associated with it, it’s well worth it to take a look at India. In the country known for its highly qualified IT professionals you can easily find a designated expert for every area, a professional with the necessary qualifications and experience.

Outsourcing4work can provide you with an Indian IT administrator for every special area of expertise. We have a large partner network and understand the Indian Outsourcing market very well. With our help you can hire an IT administrator for specific projects at a fixed price, or as a temporary employee. If you have a particularly complex IT project, you can also book an entire team.

If necessary, we can also build you a branch (light) of IT professionals in India who will work exclusively for you and who will permanently take over the responsibility for your critical IT systems.

You conclude the contract directly with us as a European company. This guarantees legal certainty and proper implementation. We coordinate all the details for problem-free cooperation with the help of our own Scrum project managers.