Actual users are the centre of attention in usability testing: our professional usability testers will reveal what usability weaknesses the application has. A user test is the most effective method to track usability problems and the potential for improvement to an application. Usability tests also reveal weaknesses when interacting with a product or application and can uncover all important usability weaknesses and develop proposals for optimisation.
User research for us means: understanding users and their requirements, needs and wants. This is the prerequisite for a positive user experience and ultimately for a successful product. Through the systematic use of scientific methods, combined with the experience and the knowledge of our software testers we can save you costly mistakes and surprises. We are happy to advise you on which methods in the context of your project are useful.
Only when the needs of users and the context of use of are known and the development can be taken into account, can the software be intuitively interacted with and be successfully designed.