Salesforce outsourcing is a good alternative for many companies who are unable to have an in-house Salesforce administrator. A company will need a well-trained Salesforce professional in order to optimally set up the Software as a Service (SaaS) from Salesforce.
Because Salesforce strictly follows the SaaS approach, the setup of the various Salesforce services is done completely online via web-based applications. Local installations of business applications are not required, which significantly facilitates Salesforce outsourcing. Not much more is required of a Salesforce administrator other than an internet connection and expertise. Unlike a permanently employed Salesforce professional, Salesforce outsourcing offers a number of advantages.
Reasons for Salesforce outsourcing
In-house Salesforce admins usually do more than just Salesforce and will often have to worry about other areas of IT as well. They can quickly lose their focus on Salesforce when it comes to higher priority projects or peak working times. A Salesforce outsourcing administrator however will not work on anything else and can easily guarantee a consistent level of performance.
This is accompanied by a significantly higher responsiveness to internal queries and orders. If the IT department is overworked, it can take even longer to set up installations, solve problems or any other type of assistance. A Salesforce outsourcing provider, however, can ensure higher availability and faster response times.
Scalability is also much better with a Salesforce outsourcing agency since it will usually support several customers at once. It also has the necessary staff to be able to quickly respond to short-term needs.
Since the Salesforce service is used company-wide it is very important to be able to quickly resolve potential downtime. 24/7 availability can only be implemented internally with high additional costs, but it is usually no problem for a Salesforce outsourcing provider.
External Salesforce specialists also have the advantage when it comes to expertise. Since they need to take care of various implementations in many different scenarios, they have already gained experienced from the many problems, solutions and approaches that a Salesforce professional deals with. An internal Salesforce Administrator will usually first have to research them or learn about them on their own.
Salesforce outsourcing to India
outsourcing4work can provide you with an Indian Salesforce specialist with extensive practical experience. India is an excellent location for Salesforce outsourcing because there is a large amount of highly qualified IT professionals who offer their expertise at low rates. India is not the most important provider of IT outsourcing in the world for no reason.
With us, Salesforce outsourcing is possible for projects on an hourly basis or at a fixed price. If you have a particularly complex IT project, you can also easily book an entire team.
You conclude the contract directly with us as a European company. This guarantees legal certainty and proper implementation. We coordinate all the detail for problem-free cooperation with the help of our own Scrum project managers.