Customer Service Trainee (Rabwah, Pakistan) Remote

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About Us

We area 100% remote IT & Human Resources services company with a team of 200+ people living and working remotely in 20+ countries around the world. Our company was founded in Germany 27 years ago. We live the philosophy of digital, location-independent, and flexible work for our employees as well as in the business model every day.

To support our sales team, we are looking for long-term cooperation with a motivated Customer Service Trainee, based in Rabwah, Pakistan.

Please apply for this job only if you live in Rabwah.​

What are we looking for?

If you are available full-time (40 hours/week), are a true organizational talent, and possess the characteristic of taking initiative and being committed, then we are looking for YOU!

Ueber-das-Unternehmen

Position Tasks​

Tasks you can expect to be working on:

  • Respond promptly to customer inquiries
  • Handle and resolve customer complaints
  • Support the team in the sales process
  • Record details of inquiries, comments, and complaints​
  • Work closely with and supporting the sales department

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Requirements

  1. Bachelor/Masters degree
  2. You are enthusiastic about open, targeted, and solution-oriented communication
  3. You have a friendly voice, you enjoy communicating on the phone and you are very expressive in the English language
  4. Teamwork, the exchange and realization of ideas you find enjoyable and drives you
  5. ​Your strengths include independent work, initiative, and a high level of reliability​
  6. ​Good command of English
  7. ​You can work well with and enjoy using a PC, MS Office

Benefits​​

Flexible working hours and time accounts​​​​
Work equipment
Paid further training in the form of e-learning​​
Daily meetings and retrospectives​​
E-Learning ninja of the month
Fun channel
Virtual coffee break, active breaks and remote all company events

Recruitment Process

#1- Receive Application
#2- Phone Interview​
#3- Screening​​
#4- Video Interview
#5- Screening​​​
#6- Qualified Feedback​​

Contact Person​

SANDRA HAND
CHRO
+4961519069905
IT-Project-Assistant