BUSINESS PROCESS
OUTSOURCING

What is Business Process Outsourcing (BPO)?

Growth booster and success factor

Business Process Outsourcing refers to the delegation of business processes to external service providers. Often, these business processes are not among the core competencies of the concerned companies. Nevertheless, they can be business-critical or even secure the existence of the company.
Large corporations use business process outsourcing much more often than small companies and thus ideally exploit all the possibilities, even though they have more capacities and know-how internally.
For example, have you thought about outsourcing data acquisition or data extraction for a project?

SERVICES

Thanks to transparent processes, our customers always have a clear overview. The modular and flexible range of services includes everything from back office outsourcing to image processing and engineering. The friendly and trained customer service handles inquiries and complaints and carries out marketing campaigns on behalf of the customers, thus establishing personal contact with the end customer.

BACK OFFICE VIRTUALASSISTANT DATA ENTRY RESEARCH CLIENTS IMAGE EDITING ENGINEERING BPO S E C U R I T Y Q U A L I T Y F L E X I B L I T Y I

We are happy to help you

Business-Process-Outsourcing-virtual-assistant

Virtual Assistant

  • Formatting or customizing documents
  • Data entry in spreadsheets and CRM applications
  • Transcribing audio or video recordings
  • Updating information, e.g., in databases
  • Accounting

Further Information

Business-Process-Outsourcing-Data Acquisition

Data Acquisition

  • Keyword research and monitoring
  • Data adjustment
  • Data extraction
  • Document capture
  • Image data entry

Further Information

Business-Process-Outsourcing-Data Research

Data Research

  • Internet research
  • Data research
  • Audience research
  • Market research
  • Product research

Further Information

Business-Process-Outsourcing-Customer Service

Customer Service

  • Support for your hotline or service center
  • Processing of all inquiries by phone, mail, fax, or e-mail
  • Online live chat with users on your website, portal, or online store
  • Complaint management and processing of complaints
  • Multilingual communication with existing and new customers

Further Information

Business-Process-Outsourcing-Image Editing

Image Editing

  • Retouching close-ups
  • Editing building photos
  • Restoring historical photos
  • Retouching product images
  • Album design and photo book creation

Further Information

Business-Process-Outsourcing-Engineering Arenas

Engineering Arenas

  • Mechanical Engineering
  • Structural Engineering
  • Architectural Services
  • Civil Engineering
  • Electrical Engineering

Further Information

Let’s Do Great Work Together

We would be happy to discuss your challenges with you!


  • Appointment


  • +49 6151 906 99 00


  • info@os4w.de

outsourcing4work GmbH
Otto-Hesse-Str. 19 (T1)
64293 Darmstadt
Germany

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    Let’s Do Great Work Together

    We would be happy to discuss your challenges with you!


    • Appointment


    • +49 6151 906 99 00


    • info@os4w.de

    outsourcing4work GmbH
    Otto-Hesse-Str. 19 (T1)
    64293 Darmstadt
    Germany