Virtual Assistant: Work More Efficiently with BPO Outsourcing

A virtual assistant is especially popular to use among small companies or entrepreneurs in the context of business process outsourcing (BPO). A virtual secretary is available for a number of different tasks, just like a traditional secretary, without costing the same amount. This is especially true for service staff from offshore countries like India, where you can find top educated employees at especially low rates.

Then you have the contractual flexibility as well. A full time or part time employee is possible, as well as a project-based or hourly billing. Thanks to modern communication means such as video conferencing, team chats, online collaboration tools, file hosting in the cloud and constant availability through tablets and smartphones, a virtual assistant can be flexibly managed from anywhere.

A virtual assistant for various tasks

There are countless well-educated IT professionals who make their entry in the freelance and outsourcing world as virtual assistants. You will find workers with many different profiles, and the online professionals that are especially interesting are those with the relevant work experience and a university degree focused on IT and business. There are thousands of potential employees like this who offer their professionals services for very low rates by European standards.

All computer-based work which is repetitive, and therefore easy to standardise, can be very easily delegated to a virtual assistant. This could be internet research on specific products, or other comprehensive information, from which an entire list of products, companies, information sources or topics will need to be created.

Even communication services such as answering emails or the phone, just like a traditional secretary, can be given over to a trained virtual assistant. There is then usually a short training period to explain how to use the necessary programs, websites and other services.

Once the virtual assistant is familiar with all the procedures involved, you can give them work such as Excel data work, typing jobs such as transcription, ghostwriting, maintaining a blog or social media activities. There is a whole spectrum of business process outsourcing tasks available, you just need to know where to find the appropriately qualified staff, and give exact work instructions.

You then will no longer need to do these tasks yourself, and have more free time for tasks that are more complex and interesting.

Your virtual assistant from India

If you are interested in a virtual assistant from India, then we at outsourcing4work will quickly be able to find the right online professional for your needs. We are specialised in the procurement of IT experts with specialised expertise, as well as business process outsourcing, and have much experience with Indian providers.

In addition, we help our clients with a comprehensive approach that really works when collaborating with Indian professionals. We take over the complete contract processing and also the coordination with the help of our Agile/Scrum trained project managers. We know exactly how to efficiently handle differences in cultural mentality, and how to get the most out of your virtual assistant.