Every day in countless jobs there are daily tasks worth considering for BPO. However, having specialised service providers take over the work is still more the exception than the rule – even though such tasks can be completed much more efficiently with qualified employees.
Here are some facts on the process:
Of course, everyone involved in BPO needs to understand the workflow and their goals, and this is where the chaff can be separated from the wheat amongst outsourcing service providers. outsourcing4work works with project managers in Europe who speak German and English. They work directly with the clients and at any time can take part in personal meetings in our office in Weiterstadt or at the respective client. All the relevant information can be gathered and forwarded on completely, and comprehensively, onto our employees.
Companies can decide to use their employees as needed, but nevertheless, will not be able to achieve the flexibility of specialised service providers. outsourcing4work provides its clients with every specialisation and any required capacity in short time. And can reduce them after completion of the project, or after schedule changes, just as quickly. Because our partner companies and we work on a wide variety of project, the utilisation of our employees is secured and we do not need to worry about downtime or overload. And frankly: of course we hope that our customer’s core business thrives to such an extent that their employees do not need to spend their time on tasks that outsourcing4work can do significantly faster and at lower rates.
The work of an internal employee is in most cases beyond question. But in many tasks well-suited for BPO our specialists deliver better results. Why? Because they have extensive experience in business process outsourcing, because they enjoy the work and because they can focus their complete attention on these tasks without having other work to complete at the same time.
Our employees live and work in India. They have a position that is very prestigious, can feed themselves and their families, receive fair rates and enjoy good working conditions. However, we can offer their work at conditions that can’t be met with European employees. BPO with outsourcing4work will always be more cost effective than the same tasks carried out by internal employees in European companies. To see what that means more specifically, take a look at our rates for business process outsourcing.
Working with a European contracting party and with European project managers means that you can always get in touch with them during local business hours. outsourcing4work’s clients can enjoy the same direct contact to their teams as they do to internal employees.
All in all, outsourcing4work’s BPO clients have achieved faster, better and more cost-effective results in nearly every case when compared to internal employees with other core competencies.